7uc77 Privacy Policy — How We Handle Your Data

Our Data Practices at a Glance

The sections below contain the full text of our Privacy Policy. These summary cards highlight the most important data practices at 7uc77, but they do not replace the full policy document.

7uc77 ("we", "us", "our", "the Platform") is committed to protecting the privacy and security of the personal data of all users ("you", "the User") who access and use the 7uc77 online casino and sports betting platform at 7uc77.org. This Privacy Policy explains the types of personal data we collect, the purposes for which we use it, how it is stored and protected, and the rights available to you in relation to your personal data.

By creating a 7uc77 account or using the platform, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree to this Privacy Policy, you must not use the 7uc77 platform. This policy should be read alongside our Terms & Conditions, which govern the broader relationship between you and 7uc77.

7uc77 collects personal data in three primary ways: directly from you when you register or use the platform, automatically through your use of the platform, and in limited cases from third-party service providers. The categories of personal data we collect are described below.

Registration and Account Data

When you create a 7uc77 account, we collect the following information directly from you:

• Your registered mobile phone number (used as your primary account identifier and for login verification).
• Your full legal name, as provided during registration or identity verification.
• Your date of birth, for the purpose of verifying that you meet the 21+ age requirement.
• Identity verification documents (such as your National Identity Card, passport, or driving licence) when requested during KYC verification.

Financial and Transaction Data

In connection with deposits, withdrawals, and betting activity on the 7uc77 platform, we collect and retain the following financial and transaction data:

• Your mobile banking account identifiers (such as your bKash, Nagad, or Rocket registered number) as provided when making a deposit or withdrawal. 7uc77 does not store full PIN codes or passwords associated with your mobile banking account.
• A record of all deposits and withdrawals made to and from your 7uc77 wallet, including amounts, timestamps, and transaction reference numbers.
• A record of all bets placed, games played, promotional bonuses claimed, and associated outcomes during your use of the platform.
• Any bank account details provided for the purpose of bank transfer deposits or withdrawals.

Technical and Usage Data

When you access the 7uc77 platform via a mobile browser, we automatically collect certain technical and usage data, including:

• Your IP address and approximate geographic location (country and city level), derived from your IP address. 7uc77 does not use GPS-based location tracking.
• Device type, operating system version, browser type and version, and screen resolution, collected for the purpose of optimising the platform's display and performance on your device.
• Session data including login timestamps, pages visited, features used, game sessions initiated, and clickstream data — used for fraud detection, security monitoring, and platform improvement.

7uc77 uses the personal data we collect for the following specific purposes. We do not use your personal data for any purpose beyond those listed below without first obtaining your explicit consent.

• Account creation, management, and verification — including KYC identity checks required to confirm your age (21+) and identity before processing withdrawals or as otherwise required.
• Processing financial transactions — deposits, withdrawals, and the crediting or debiting of your 7uc77 wallet balance — and maintaining an accurate and auditable record of all such transactions.
• Fraud prevention, anti-money-laundering (AML) compliance, and security monitoring — including detecting and investigating suspicious account activity, duplicate accounts, and prohibited conduct.
• Responsible gaming compliance — monitoring betting patterns and account activity to identify users who may be experiencing problem gambling, and providing access to self-exclusion and deposit-limit tools.
• Customer support — using your contact details and account history to respond to queries, complaints, and account-related requests that you submit to us via [email protected] or other support channels.
• Platform improvement and analytics — using aggregated, anonymised usage data (not personally identifiable) to understand how players use 7uc77 and to improve the platform's design, performance, and game selection.

7uc77 processes your personal data only where a valid legal basis exists. The legal bases we rely on are as follows:

• Contractual necessity: Processing your registration data, transaction data, and account management data is necessary to perform the contract between you and 7uc77 — i.e., to provide you with access to the platform and its services.
• Legal obligation: Processing for KYC identity verification, AML screening, responsible gaming monitoring, and regulatory record-keeping is required by applicable law and is necessary for 7uc77 to comply with its legal obligations.
• Legitimate interests: Processing technical and usage data for fraud prevention, platform security, and anonymised platform analytics is carried out on the basis of 7uc77's legitimate interest in maintaining a safe, functional, and improving platform.
• Consent: Where 7uc77 wishes to use your personal data for a purpose not covered by the above bases (for example, sending you promotional communications), we will seek your explicit consent before doing so. You may withdraw consent at any time by contacting [email protected].

7uc77 does not sell, rent, or otherwise transfer your personal data to third parties for their own marketing or commercial purposes. We share your personal data only in the limited circumstances described below.

Permitted Disclosures

Your personal data may be shared with the following categories of third party, strictly for the purposes described:

• Payment processing partners (including the operators of bKash, Nagad, Rocket, and Upay integrations): we share the minimum necessary transaction data with our payment partners to process your deposits and withdrawals. These partners are bound by their own privacy obligations and are not permitted to use your data for any purpose other than processing the relevant transaction.
• Identity verification service providers: where 7uc77 uses a third-party KYC verification service to verify your identity documents, your submitted documents and personal data will be shared with that service provider for verification purposes only.
• Law enforcement and regulatory authorities: 7uc77 will disclose personal data to police, financial intelligence units, or other competent authorities where required to do so by applicable law, court order, or regulatory requirement. 7uc77 will not notify you of such disclosures where prohibited by law from doing so.
• Game and platform technology providers: certain game providers (such as Pragmatic Play, Evolution Gaming, Spribe, or Ezugi) may receive limited technical session data for the purpose of delivering their games to you and resolving game-related disputes. These providers do not receive your financial or identity data.

7uc77 takes the security of your financial information with the utmost seriousness. All financial transactions on the platform are processed over encrypted connections. 7uc77 does not store your complete mobile banking credentials (bKash PIN, Nagad PIN, or equivalent). When you make a deposit via a mobile financial service, the transaction is authenticated directly through that service's own secure system — 7uc77 receives only a confirmation of the completed transaction and the associated account reference number.

Transaction records are retained for a minimum period required by applicable financial and anti-money-laundering regulations. These records may be accessed by authorised 7uc77 staff for the purposes of customer support, dispute resolution, fraud investigation, or regulatory compliance. Access to financial records is restricted on a strict need-to-know basis within the 7uc77 organisation.

7uc77 uses cookies and similar tracking technologies on the platform to ensure it functions correctly, to secure your session, and to improve your experience. We do not use third-party advertising cookies or cross-site tracking technologies.

Types of Cookies We Use

• Strictly necessary cookies: These cookies are essential for the platform to function. They maintain your logged-in session, remember your language preference, and enable the secure processing of transactions. You cannot opt out of strictly necessary cookies while using the platform.
• Performance and analytics cookies: These cookies collect anonymised data about how users interact with the platform — such as which pages are visited most often and where users encounter errors — to help us improve the platform. The data collected by these cookies cannot be used to identify you personally.
• Security cookies: These cookies support our fraud detection and security monitoring systems by recording session-level signals such as login patterns and transaction sequences that may indicate suspicious activity.

Most mobile browsers allow you to control cookie settings. However, disabling strictly necessary cookies will prevent the 7uc77 platform from functioning correctly — you will not be able to log in or complete transactions if these cookies are blocked.

7uc77 retains your personal data for as long as your account remains active and for a defined period after account closure. Account data and transaction records are retained for a minimum of five years following account closure, in accordance with our obligations under applicable financial crime prevention and record-keeping regulations. Identity verification documents are retained for a minimum of five years from the date of verification or account closure, whichever is later.

Where personal data is no longer required for the purpose for which it was collected and the applicable retention period has expired, 7uc77 will securely delete or anonymise that data. Technical and usage data that does not form part of an auditable transaction record is typically retained for a shorter period of up to 24 months.

7uc77 implements technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. All data transmitted between your device and the 7uc77 platform is protected by SSL (Secure Sockets Layer) encryption. Our servers employ industry-standard access controls, and access to personal data within the 7uc77 organisation is restricted to authorised personnel on a strict need-to-know basis.

While 7uc77 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security against all possible threats. In the event of a data breach that is likely to result in a risk to your rights and freedoms, 7uc77 will notify affected users without undue delay and will take immediate steps to contain the breach and mitigate any potential harm.

As a user of the 7uc77 platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your registered mobile number and a clear description of your request.

7uc77 will respond to all verified data rights requests within 30 days of receipt. In complex cases, this period may be extended by up to a further 60 days, in which case you will be notified of the extension and the reason for it. There is no charge for making a data rights request unless your request is manifestly unfounded or excessive.

The 7uc77 platform is strictly restricted to individuals who are 21 years of age or older. 7uc77 does not knowingly collect, process, or retain personal data belonging to any individual under the age of 21. Age verification is conducted as part of the account registration and KYC process. If 7uc77 becomes aware that personal data belonging to a person under the age of 21 has been collected, we will take immediate steps to delete that data and close the associated account.

The 7uc77 platform does not contain links to external third-party websites. All navigation within 7uc77.org remains on the 7uc77 platform. Where game content is delivered by third-party game providers (such as Pragmatic Play or Evolution Gaming), that content is displayed within the 7uc77 platform environment. 7uc77 is not responsible for the privacy practices of third-party game providers, and you should review their privacy policies separately if you have concerns about their data practices.

7uc77 may update or revise this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes to this policy, we will publish the updated version on this page with a revised effective date. Where changes are significant, we will notify registered account holders via their registered mobile number or via a notice displayed upon login to the platform. Your continued use of the 7uc77 platform after the publication of an updated Privacy Policy constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 7uc77 handles your personal data, please contact our support team. Our dedicated privacy contact email is [email protected]. Please include your registered mobile number and a clear description of your query or request. We aim to acknowledge all privacy-related enquiries within 24 hours Bangladesh Standard Time (BST, UTC+6) and to resolve them fully within 30 days.